Symptom | Causes | Test procedure | Solution |
Control will not function and no pad response | No power to transformer | Check transformer input for 120 volts AC | Reset breaker, replace fuse, plug in machine |
" |
Transformer | Check transformer for 10 & 26 volts output | Replace transformer |
" |
Wire harness | Check for 10 & 26 volts at the control board | Replace wiring |
" |
Touch pad | Plug electric ribbon of a new touch pad assembly into ribbon connector | Replace membrane/touch pad switch |
" |
Control Board | If all above checks pass | Replace control board |
Control will stay on unless a program pad is help down | Control board | Replaced control board | Replace control board |
An LED or display segment won't light | Control board | Initiate the visual diagnostics. If any LED or segment won't light | Replace the control board |
Relay, water valve, or lid switch will not function | Transformer | Check transformer for 26 volts output | Replace transformer |
" |
Wire harness | Check for 26 volts on the control board | Replace wiring |
" |
Control board | Insert diagnostic board (38207) and perform diagnostic check | Replace control board |
" |
Wire harness | check for 24 volts at the board and relays | Replace wiring |
" |
All relays have failed opened | Turn on each machine (dryer&washer) and check each relay for contact closure. Check relay coils for continuity | Replace relays |
Motor runs continuously | Run relay engaged | Check for constant 24v to relay coil, check for stuck relay contact | Replace control board or relay |
" |
Reversing relay | Check for 24v to coil on spin, check coil continuity | Replace reversing relay |
" |
Reversing relay | Check for constant 24v to relay coil. Check for stuck relay | Replace control board or relay |
Washer will not spin or agitate | No power to washer | Check for 120volts input to the washer | Plug in washer. Reset breaker for replace fuse |
" |
Lid open | "L" will persist in washer display if the lid isn't shut | Shut lid |
" |
Lid switch | Check for continuity across lid switch with the lid closed. Check for contiguity from control board output to motor run relay and from relay contacts to the motor | Replace lid switch, replace wiring |
" |
Motor | Perform motor check | Replace motor |
" |
Control board | Insert diagnostic board (38207) and perform diagnostic test | Replace control board |
" |
Motor run relay | put washer into spin and check for relay contact closure | Replace motor run relay |
Washer spins instead of agitating | Reversing ( spin ) relay | With power off check relay for welded contacts | Replace reversing relay |
" |
Control board | Insert diagnostic board (38207) and perform diagnostic test | Replace control board |
Washer agitates instead in spin cycle | No voltage to relay | Check for 24v across relay coil | No power, replace control board |
" |
Reversing ( spin ) relay | Put washer into spin and check for contact closure | Replace relay |
" |
Control board | Insert diagnostic board (38207) and perform diagnostic test | Replace control board |
" |
Wire harness | Check for continuity from spin relay to control board output and from spin relay contacts to the motor terminals | Replace wiring |
Washer will not fill | No water to machine | Check faucets | Turn on faucets |
" |
Overflow switch | Check for continuity across switch - 4to5 | Replace pressure switch if open |
" |
Water valve | Check for continuity across valve solenoids | Replace valve |
" |
Water level switch | Check continuity of pressure switch | Replace pressure switch if necessary |
" |
Control board | Insert diagnostic board (38207) and perform diagnostic test | Replace board |
Washer fills until the overflow switch disengages, level too high | Water level switch | Check continuity of pressure switch | Replace pressure switch if necessary |
" |
Wire harness | Check for continuity from the water level switch outputs to their board inputs | Replace wiring |
" |
Control board | Insert diagnostic board (38207) and perform diagnostic test | Replace control board |
Washer overflows | Water valve | Turn control off. If the washer continues to fill replace fill valve.
See above as well |
Replace valve |
Water levels are not right, washer agitates dry | Water level sensors | Check continuity of pressure switch | Replace pressure switch |
" |
Control board | Insert diagnostic board (38207) and perform diagnostic test | Replace control board |
" |
Wire harness | Check for continuity from the water level switch outputs to their board inputs | Replace wiring |
"L" persists in washer display | Lid lock switch and linkage | Check for continuity across lid switch with the lid closed | Replace lid switch |
" |
Lid lock solenoid | Check lid lock solenoid actuation with the lid closed | Replace lid lock solenoid |
" |
Control board | Insert diagnostic board (38207) and perform diagnostic test
Check for continuity from lid lock switch to its board input |
Replace control board
Replace lid switch |
1E persists in washer display | Lid lock switch | With the lid open check for no continuity across the lid lock switch | Replace lid lock switch |
" |
Check control board | If previous test passed: | Replace control board |
9E appears in washer display | Check door switch wiring
|
Unplug machine for 1 minute, then return power to machine. If 9E continues to occur when machine is on;
Run diagnostic check with (38207) diagnostic board |
Replace necessary parts ( door switch, control board) |
" |
Door switch | Continuity test switch | Replace switch |
Dryer motor will not run | Door open | Dryer program LED's will blink with the dryer door open | Shut door |
" |
Door switch | With the door closed check for continuity across switch | Replace door switch |
" |
Wire harness | Check for continuity from door switch to its board input. Also check for continuity from the control board output to motor relay and from the relay contacts to the dryer motor. | Replace wiring |
" |
Motor | Perform motor test with test cord | Replace motor |
" |
Control board | Run diagnostic check with (38207) diagnostic board | Replace control board |
" |
Motor relay | Select a dryer cycle and check for relay contact closure | Replace motor relay |
No heat | Cycle thermostat (regular) | Check for continuity across thermostat with the machine off | Replace cycling thermostat |
" |
High limit thermostat | Check for continuity across thermostat with the machine off | Replace high limit thermostat |
" |
Heater or gas valve | Check for continuity across heater or resistance readings across valve coils | Replace heater or coils |
" |
Motor | Check for continuity across the motor start switch with the dryer motor on | Replace motor or motor switch |
" |
Wire harness | Check for continuity from control board (actuator) output to heater relay and from the relay contacts to the heater or gas valve coils | Replace wiring |
" |
Control board | Run diagnostic check with (38207) | Replace control board |
" |
Heater relay | Put dryer into a time dry program and check relay operation | Replace heater relay |
Unbalance occurs for no reason, "U" in display | Unbalance switch | Check for continuity across unbalance switch | Replace switch if continuity exists |
" |
Control board | If unbalance switch shows no continuity, run control board check | Replace control board |
Unbalance signal will not occur (tones will not sounds) | Unbalance switch
Wire harness
Control board |
With unbalance switch closed check for continuity
Check for continuity from switch to board input Run diagnostic check with (38207) |
Replace switch
Replace wiring
Replace control board |
Speaker will not respond properly | Speaker
Control board |
Replace speaker. If the new speaker responds the old one is bad
If new speaker didn't respond, perform control check
|
Replace control board |
Electronic dry will not dry clothes | Sensors | With the edge connector off, check for no continuity across sensors | Clean or replace sensor |
" |
Spark gap | With the edge connector off, check for no continuity from each sensor to ground | Replace spark gap |
" |
Wire harness | Check for no continuity from each sensor to the board | Replace wiring |
6E appears in dryer display ( Temp control error ambient too cool) | Thermistor | Check for resistance ( 50-300K Ohm) across thermistor | Replace thermistor |
" |
Wire harness | Check for same resistance reading at the board | Replace wiring |
" |
Control board | Insert diagnostic board (38207) and perform diagnostic test | Replace control board |
7E appears in dryer (Temp control error - overheating) | Check venting for restrictions | Correct venting | |
" |
Thermistor | Check for resistance ( 50-300K Ohm) across thermistor | Replace thermistor |
" |
Control board | Insert diagnostic board (38207) and perform diagnostic test | Replace control board |
" |
Cycling thermostat (regular) | If previous tests have passed: | Replace cycling thermostat |
8E appears in dryer display (motor relay circuit) | Dryer motor run relay | Check for continuity across relay coil | replace dryer motor relay |
" |
Wire harness | Check for continuity from the motor relay board output to the dryer door board input | Replace wiring |
" |
Control board | If previous tests passed: | Replace control board |
Delicate temperature runs too hot and cool cycle runs with heat | Relay
Element |
With the machine off check heater relay for stuck contacts. Insert diagnostic board (38207) and perform diagnostic test
Test heating element for grounding to the metal frame |
Replace relay, control board
Replace heating element |
A single pad will not respond | Membrane switch | Insert new switch into switch tail connector if it responds: | Replace membrane switch |
Multiple pad failures | Membrane switch
Control board |
Insert new switch into switch tail connector if it responds:
If above test shows switch is good then: Run diagnostic test |
Replace membrane switch
Replace control board |
Maytag Washer Dryer Combo Parts
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