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Reference Model: None
Picture help - GE CleanSpeak top-load washer:
These error code explanations can help you diagnose a problem with your GE Clean Speak top-load washer.
Code | Meaning | Possible Cause | Possible Parts |
01 | User interface control board is defective | Unplug the washer for 5 minutes to reset the main electronic control board and the user interface control board. If the code returns when you restore power, replace the user interface control board | User interface control board |
05, 06, 76 or 77 | Bulk detergent dispenser or bulk fabric softener dispenser not operating properly | Unplug the washer and clear the bulk dispenser hoses of clogs or kinks. Reconnect any loose wires between the bulk dispenser tank level sensors and the main electronic control board. Replace any damaged wires. Replace the bulk dispenser tank level sensors if defective | Bulk dispenser tank level sensors, Wire harness |
07 | Stuck button on the user interface control board | Unplug the washer for 5 minutes to reset the main electronic control board and the user interface control board. If the code returns when you restore power, replace the user interface control board | User interface control board |
08 or 68 | Water level pressure sensor is defective | Unplug the washer and reconnect the wires between the water level pressure sensor and the main electronic control board. Replace the wire harness if damaged. Reconnect the air hose between the water level pressure sensor and the bottom of the washer tub. Replace the air hose if damaged. Replace the water level pressure sensor. If the problem persists, replace the main electronic control board | Water level pressure sensor, Wire harness, Air hose, Main electronic control board |
09, 65, 66 or 0E | Lid lock is defective | Unplug the washer and reconnect the wire harness connections between the lid lock assembly and the main electronic control board. Replace the wire harness if damaged. Replace the lid lock assembly if it's damaged or defective | Lid lock assembly, Wire harness |
0A or 10 | Not filling with water | Make sure that both water supply valves behind the washer are fully open. In winter, check the fill lines for freezing. Check the drain system for a siphon problem. If the water inlet valve assembly is defective, replace it | Water inlet valve assembly |
0B | Drain pump is defective | Remove any clogs from the washer drain and drain hose. Straighten the drain hose if kinked. Replace the drain pump if defective | Drain pump |
0D, 12, 72, CB, C9, CA, CC, CD, CE, CF, D5, DD, DE or DF | Main electronic control board is defective | Unplug the washer for 5 minutes to reset the main electronic control board. Restore electrical power. If the code returns, replace the main electronic control board | Main electronic control board |
11 | Heater is defective | Unplug the washer and reconnect wires on the heating element. Replace the heating element if defective. If the problem persists after replacing the heating element, replace the main electronic control board | Heating element, Wire harness, Electronic control board |
16, 17 or 18 | Mode shifter is defective | Unplug the washer and reconnect wires on the mode shifter. Replace the wire harness if damaged. If the wiring connections are okay, replace the mode shifter. If the problem persists, replace the main electronic control board | Mode shifter, Wire harness, Main electronic control board |
19 | Flood level detected | If the washer is not overfilling, replace the water level pressure switch. If the washer is overfilling, unplug the washer and replace the inlet water valve assembly if the washer continues to fill while unplugged from the power supply | Water level pressure switch, Water inlet valve assembly |
6A or 6B | Thermistor (water temperature sensor) is defective | Reconnect any loose wires on the thermistor. Replace the wire harness if it's damaged. Measure the thermistor resistance using a volt/ohm meter. If the resistance isn't 13,840 ohms at 70F, replace the thermistor | Thermistor, Wire harness |
D2 | Locked rotor on the drive motor | Rotate the spin basket to see if it spins freely. Remove any foreign objects trapped between the spin basket and the outer plastic tub. Unplug the washer and reconnect any loose wires on the drive motor and hall sensor (motor speed sensor). Replace the wire harness if damaged. If the wire harness is okay and the basket spins freely, replace the hall sensor. If the problem persists, replace the main electronic control board | Hall sensor, Wire harness, Main electronic control board |
D3 | Hall sensor (motor speed sensor) is defective | Unplug the washer and reconnect any loose wires between the hall sensor and the main electronic control board. Replace the wire harness if damaged. If the wiring is okay, replace the hall sensor. If the problem persists, replace the main electronic control board | Hall sensor, Wire harness, Main electronic control board |
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